I have spent hours tonight trying to change my driving license online via direct.gov.uk, the much heralded government website that is supposed to make our lives easier and simpler.
Direct.gov.uk has to be one of the blandest most antiquated and user unfriendly website that exists anywhere, and no, it didn't allow me to do what I wanted to do either.
The very fact that it will not even let you print off documents and instead allows you only to order documents to be posted to you is a sign of how little it saves the tax payer in costs. Why on earth should a stamp be put on an envelope and it be posted when just as easily I could print of the documents at home and then take them in to my local post office (if the government have not closed it by then).
Who ever designed this website should be fired.