Norwich Union have announced that 150 jobs dealing with household insurance claims will be re-patriated to the UK because of cultural differences.
Apparently these "cultural differences" actually mean "language problems", or so said BBC radio this evening.
Before we get over excited, Norwich Union are still movign another 1000 jobs out to India and will ahve 8,000 people emploed in India rather than the UK by the end of the year.
At least Dell, GE capital, AXA/PPP Healthcare and Powergen have moved all their jobs back to the UK, and deserve to do well on that basis. Certainly I want to support companies that use UK call centres whenever possible. If you want to do this, there is a website that offers advice on using UK only call centres. Click HERE to go to the job-savers website.